We are located in Canada and in order to give acceptable rates to customers we require to use reshippers and operate in a bi-weekly shipping and packing schedule (sometimes with delays of up to a week extra). If you order has been marked as complete it may ship out a week later so make sure to keep that in mind and keep up with tracking afterwards. USA + CANADA are separate reshippers from international orders. We try to ship packages by the bulk to save everyone on shipping.
For more questions and answers regarding shipping please check our ABOUT / FAQ page.