Please only use this form if your received wrong items. You will need to upload photos of the wrong items on this form.

Please only use this form if it has been above 1 month in USA + Canada and 2 months in Europe and elsewhere. Tracking will take a few days to start working after it has been shipped. If after that your tracking doesn’t work properly (mainly outside of USA / Canada) please input tracking number to https://parcelsapp.com/en/tracking/ because the tracking website listed may not work on the invoice.